Why You Need a Towing Service You Can Trust

April 11, 2024

Sometimes, you find yourself needing a towing service. Even the best of vehicles could wind up disabled and needing a tow to your home or a repair shop. Fortunately, the nation has plenty of towing companies that can take your vehicle from one location to another. According to Carsurance, the nation's towing industry has 113,885 people employed by 47,618 towing services. Not all towing companies are alike, so here's why you need a towing service that you can trust.

Relying on the Tow Truck Driver

A tow truck driver should have a commercial driver's license (CDL), which has more requirements to maintain than a standard driver's license. The bigger the tow truck, the more likely a state requires the driver to have a CDL to qualify for driving it and towing vehicles. An honest, friendly, and professional tow truck driver is an asset to any motorist who might be stranded on the side of the road or who needs to have a vehicle towed to a repair shop to get it running and looking its best again.

Preventing Harm to Your Vehicle

You need a quality towing service that has the right equipment for the job. Some towing jobs require a flatbed tow truck to safely secure the vehicle and ensure it can handle the load. If you ride a motorcycle, a flatbed tow truck or a rig that is specially designed to load and haul motorcycles is needed instead of a standard tow truck. The driver should know how to safely secure your vehicle and drive safely, so your vehicle has the best chance of arriving at its destination without enduring an accident or being damaged during the tow.

Ensuring Your Vehicle Reaches Its Destination

It's important to know you can trust the towing services that you contact when your vehicle needs to be towed to another location. Some towing companies might have owners and drivers who are dishonest and might take your vehicle to an unknown location and keep it there. A towing company could charge for a tow and daily storage fees that can add up quickly and overwhelm the vehicle's owner. If the bill remains unpaid, the towing company might file a lien against the vehicle and wind up as its legal owner.

When you need the help of honest, experienced, and trustworthy towing services, you can call Dugonz Towing and get help right away. We are experienced at safely towing vehicles with two or more wheels. We look forward to hearing from you.

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Essential Questions to Ask Before Hiring a Towing or Junk Car Removal Service

December 4, 2025

When your vehicle breaks down unexpectedly, finding a reliable car towing company becomes crucial. Decision-making under stress can be daunting, but asking the right questions ensures you choose a trustworthy and efficient service provider. By taking a few minutes to prepare, you can avoid costly mistakes and feel confident knowing help is just a call away. Being informed before an emergency strikes can make the towing process faster, safer, and far less stressful, and the same level of preparation helps ensure junk car removal is simple and convenient when the time comes. Ask About Hours and Service Coverage One of the first questions to ask your car towing company is about their operating hours and coverage area. It's essential to know whether they provide 24/7 service, as breakdowns and accidents can happen at any time. Confirm that their coverage area includes the places you frequently travel to or through. If you're also considering junk car removal, make sure they offer pickup in your area and can schedule removals quickly. According to Gitnux, the global towing vehicle market is estimated to reach roughly $9.2 billion by 2027, highlighting the growing demand and competition in the towing industry. Ask About Roadside Assistance Services Not all towing companies offer the same range of services. Before hiring, ask what additional roadside assistance options are available. Many reputable providers go beyond basic towing to offer jump-starts, tire changes, lockout services, and fuel delivery. If you need junk car removal, ask whether the company handles non-running or severely damaged vehicles and whether they offer cash-for-cars options. Choosing a car towing company with a broad service menu can save you time, money, and frustration. Ask About Pricing and Payment Transparency Before agreeing to any service, discuss the company's pricing structure in detail. Transparency is key to avoiding hidden fees or surprise charges after the job is done. Ask how they calculate costs, whether it's per mile, per tow, or based on time, and inquire about payment methods, including whether they accept insurance claims or roadside assistance plans. If you are requesting junk car removal, be sure to clarify whether there are pickup fees, how vehicle value is determined, and if same-day removal affects pricing. Selecting the right towing service requires more than a quick phone call during an emergency. By asking these key questions about availability, services, and pricing, you'll be better prepared for any roadside situation or junk car removal needs. Contact your local towing professionals today at Dugonz Towing to make sure you're prepared for the unexpected!